Cancellation & Refund Policy

Cancellation Policy (May 10, 2024):  We offer a full refund minus $50 administrative processing fee for any cancellation 14 days prior to a program’s start. Cancellations made 14 days prior to the start date receive a 50% refund. No refund will be offered if cancellation is 7 days prior to a program’s start date. All communication about cancellations must be received in writing at

  • If payment was made with a credit card, refunds will posted back to your credit card.
  • If payment was made by check, cash or electronic funds, a check refund will be issued. Please note that you will be required to submit required State of Maryland paperwork to be issued the refund check. Please allow six to eight weeks for processing refunds.
  • If cancelling after 6 months of purchase: A refund back to your card cannot done and will take place though Maryland State refund check process.
  • Fees will not be refunded or prorated for any missed days due to illness, injury, or unforeseen schedule changes.

Cancellation requests can be completed by emailing

Please Note: If any course(s) are cancelled for any reason, the participant will receive a refund for the full amount paid for that course.